CyberSafe AI

Knowledge Center Topic

Banking Fraud

Fraud targeting bank accounts, cards and net banking — from fake support calls to loan scams.

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Frequently Asked Questions

Will my bank ever call and ask for my PIN or OTP?
No. Banks never ask for your PIN, OTP, CVV, or full card number over a call, SMS, or email. Any such request is a scam, regardless of how official it sounds.
What is the fastest way to stop a fraudulent transaction?
Call your bank's official helpline immediately to block your card or account, and report the transaction to 1930 within 24 hours to improve chances of a fund freeze.